Your privacy is mickey 88's top priority. When you register and use our platform — whether to play live casino, place bets on the Malaysia Super League or EPL, enjoy slots, or use virtual sports — you are entrusting us to handle your personal information responsibly.
This Privacy Policy has been drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and sets out clearly how mickey 88 collects, processes, stores, protects, and in certain circumstances discloses your personal data. This document applies to all users of the mickey88.biz website and the mickey 88 mobile app.
By continuing to use the mickey 88 platform after the effective date of this Policy, you are deemed to have read and agreed to the terms stated herein. If you do not agree, please discontinue use and contact us to close your account.
Introduction & Data Controller
Mickey 88 (referred to in this document as "mickey 88", "we", or "the platform") is the data controller responsible for all personal information collected through our services. We are an online entertainment platform providing casino, Sports Betting, table games, and virtual sports services exclusively for the Malaysian market.
As a data controller under Malaysia's PDPA, mickey 88 is responsible for ensuring that:
- Your personal data is collected only for lawful and specific purposes.
- Data is not processed excessively or beyond the requirements of its original purpose.
- Data is stored securely and protected against unauthorised access.
- You have the right to access, correct, or withdraw from the processing of your data.
- Data is not transferred outside Malaysia without appropriate safeguards.
All mickey 88 staff who handle personal data are required to undergo data protection training and adhere to our strict internal policies. Breaches of these internal policies may result in disciplinary action.
What Personal Data Do We Collect?
Mickey 88 collects various categories of personal data depending on how you interact with our platform. Below is a full breakdown of the data that may be collected:
Registration & Account Data
Financial & Transaction Data
Technical & Usage Data
Communication Data
Mickey 88 does not store credit/debit card numbers directly. All payments are processed through third-party payment gateways that comply with PCI DSS standards. We only retain transaction records and unique payment references.
Why Do We Collect Your Data?
Mickey 88 only collects personal data for purposes that are legitimate, necessary, and proportionate to the service requirements. The table below outlines the primary purposes of data processing:
| Processing Purpose | Data Type | Legal Basis |
|---|---|---|
| Member account management | Registration, identity | Contract performance |
| Deposit & withdrawal processing | Financial, transactional | Contract performance |
| Identity verification (KYC) | Identity, documents | Legal obligations |
| Fraud prevention & AML | Financial, technical | Legal obligations |
| Customer support | Communications & technical | Legitimate interests |
| Service improvement | Usage & analytics | Legitimate interests |
| Marketing communications | Email, phone | Consent |
| Responsible gambling | Gaming behaviour | Public interest |
You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the mickey 88 support team. This will not affect your core account services.
Data Sharing & Disclosure
Mickey 88 does not sell your personal data to any party for their own commercial purposes. We only share data under limited and necessary circumstances:
Trusted Service Providers
We share data with third-party service providers who assist us in operating the platform, including:
- Payment processors: to process deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX (Maybank2u, CIMB Clicks)
- Identity verification service providers: for KYC processing and fraud prevention
- Game software providers: only the information necessary to operate a gaming session
- Analytics services: anonymised and aggregated data to understand usage patterns
- Customer support services: interaction records for issue resolution
All third-party service providers are required to sign data processing agreements obligating them to comply with Malaysia's PDPA and prohibiting the use of your data for any other purpose.
Disclosure to Authorities
Mickey 88 may disclose personal data to government authorities or law enforcement when:
- Required by court order or applicable Malaysian law
- Required to comply with anti-money laundering (AML) obligations
- Necessary to protect public safety interests or prevent crime
Mickey 88 does not share personal data with advertisers, data brokers, or social media platforms. We also do not permit third parties to use your data for targeted advertising outside our platform.
Cookies & Tracking Technologies
The mickey88.biz website and our mobile app use cookies and similar tracking technologies to enhance the user experience and analyse platform performance.
Types of Cookies Used
- Essential Cookies (Required): Required for core platform functions such as login sessions, account security, and transaction processing. These cookies cannot be disabled.
- Preference Cookies: Saves your preferences such as language, display layout, and default betting limits for a more convenient experience.
- Analytics Cookies: Helps us understand how users interact with the platform for continuous improvement. Data collected is in aggregate form and does not directly identify individuals.
- Security Cookies: Used to detect suspicious activity, unauthorised login attempts, and to protect your account.
Cookie Management
You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of the mickey 88 platform, and you may be unable to log in or complete transactions smoothly.
Mickey 88 does not use third-party cookies for targeted advertising purposes. All cookies we use are solely for platform operations and member security.
Security & Data Protection
Mickey 88 continuously invests in security infrastructure to protect your personal data against unauthorised access, disclosure, alteration, or destruction.
Technical Security Measures
- 256-bit SSL Encryption: All communications between your browser and mickey 88's servers are encrypted to banking-grade standards.
- Data Encryption at Rest: Sensitive data such as financial information and identity documents are encrypted when stored on our servers.
- Strict Access Controls: Only staff with a valid business need are granted access to personal data, supported by a full audit log system.
- Two-Factor Authentication (2FA): Available to all member accounts and mandatory for internal administrator accounts.
- 24/7 Monitoring: Our automated monitoring system detects suspicious activity and immediately alerts our security team.
- Periodic Penetration Testing: Periodic independent security assessments are conducted to identify and address vulnerabilities.
Incident Response
In the event of a data breach that may affect your rights and freedoms, mickey 88 is committed to:
- Notifying the Personal Data Protection Commissioner of Malaysia within 72 hours of becoming aware of the incident
- Notifying affected members directly without undue delay
- Providing clear information about the nature of the breach and the steps taken
Data Retention Period
Mickey 88 retains personal data only for as long as necessary to fulfil the stated processing purpose or to meet legal obligations.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | Throughout active account | Service requirements |
| Financial & transaction records | 7 years after closure | Tax & AML obligations |
| KYC verification documents | 5 years after closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Dispute resolution |
| Analytics data (aggregated) | 2 years rolling | Platform improvements |
| Security logs | 1 year | Incident investigation |
Once the retention period expires, your personal data will be securely deleted or anonymised in a way that prevents re-identification.
Your Rights Under PDPA
As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by mickey 88:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days. A nominal fee may apply.
If your personal data is inaccurate or out of date, you have the right to request a correction. We will update our records within 14 business days.
You may withdraw consent for consent-based processing (such as marketing emails) at any time without affecting your core services.
In certain circumstances, you may request that we restrict the processing of your data while a dispute or complaint is being resolved.
You may request a copy of your data in a machine-readable format for transfer to another platform, where technically feasible.
If you are unsatisfied with how mickey 88 handles your data, you may lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
To exercise any of the above rights, please contact our Data Protection Officer (DPO) by email at privacy@mickey88.biz. Please include your full name, account number, and details of your request.
Child Protection
The mickey 88 platform is strictly for individuals aged 18 and above only. We do not knowingly collect personal data from children or minors under the age of 18.
Measures we take to prevent underage access:
- Age verification during registration based on the date of birth provided
- KYC process requiring valid identity documents
- Continuous monitoring to detect suspicious accounts
- Parental control tools available upon request to restrict access on shared devices
If we discover that a child's personal data has been collected without appropriate parental consent, we will delete that data immediately and close the associated account. Please contact us right away if you suspect a minor under your care has registered an account on mickey 88.
Amendments to This Privacy Policy
Mickey 88 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other relevant factors.
When we make material changes, we will:
- Updating the "Last Updated" date at the top of this document
- Sending in-account notifications on mickey 88
- Sending an email to your registered address for significant amendments
- Displaying a prominent notice on mickey88.biz for a minimum of 14 days
Continued use of the mickey 88 platform after any amendments take effect will be considered acceptance of the revised terms. We encourage you to review this Policy periodically.
You can ensure you always receive the latest notifications by keeping the email address registered to your mickey 88 account up to date and active.
Contact the Data Protection Officer (DPO)
For any questions, concerns, or requests relating to your personal data, please contact the mickey 88 Data Protection Officer (DPO):
When contacting the DPO, please include your full name, mickey 88 account number, the type of request (access / rectification / complaint), and full details of your issue. This will help us process your request more efficiently.
If you are unsatisfied with our response, you have the right to submit a complaint to Personal Data Protection Commissioner of Malaysia under PDPA 2010.